+642108850700
FAQ
Need to Know
How do I find the studio?
Queenstown Pilates Room is located in a residence neighbourhood in Arthurs Point. When locating the studio, turn left at the roundabout onto Atley Rd. We are number 21, please feel free to park on the driveway, there should be enough room for 3 cars.
In case it helps, please find below a Google maps link to our location:
https://maps.app.goo.gl/ExBJBzKAo6tVjUZV6
Enter the studio via the right side of the garage. Please come in and make yourself comfortable.
What do I need to wear?
Comfortable clothing that can stretch and is on the firmer fitting side, so the instructor can see alignment and positioning. Clean socks, preferably with grip to avoid slipping. Hair pulling back/up with no hard clips/pins.
Are children allowed entry?
We understand that as parents there are some circumstances where children may need to accompany you. As a home based studio we welcome children on occasion to relax in the house. We do encourage your Pilates session to be a "time out" and a space of focus and attention.
Can I jump straight into a Semi-Private?
All new clients to the studio must attend an Initial Consultation or the Introduction Pack (3 x Privates). This is so we get to know you and your needs and prescribe exercises appropriately. Comprehensive Pilates Studios are mixed equipment and detailed orientation is required.
How long are the Pilates sessions?
All sessions are 1 hour in duration.
Is there a timetable?
The studio runs Pilates sessions Monday to Friday. Times and types of sessions are booked based on demand and availability. There are daytime and evening classes. Popular time slots tend to be semi-private classes.
What is the cancellation policy?
There is a strict 24 hour cancellation policy. Cancellations within 24hours are charged in full. Thank you for your consideration so that others can be booked into the space.
How long does my Pilates pack last?
There is a 6 month expiry on all Pilates packs from when they are purchased. We understand that it can take time to set up a new routine and change a lifestyle. When regular spots are cancelled on a regular basis, the spot will be given to someone on the wait-list. Thank you for your understanding.